At a Glance
Our client, a multinational life science leader, is committed to advancing healthcare and nutrition solutions. This prominent global pharmaceutical company continually navigates complex challenges, drives sustainable development, and pioneers life-enhancing innovations. They boast a robust clinical pipeline and numerous commercial-stage products across various therapeutic areas.
The client engaged TSP for our Recruitment Process Outsourcing (RPO) service to bolster their recruitment capabilities. With numerous open positions, they required an expanded talent acquisition group for prompt staffing. Our services catered to their pre-clinical, clinical, commercial, and G&A roles, including director-level and specialized positions.
Challenges and Solutions
The client’s need for rapid integration into their processes and Applicant Tracking System (ATS) was unique and challenging. Despite an ever-evolving process, our skilled team adapted swiftly and provided extensive training to the client’s personnel. Midway through the project, we transitioned into a global RPO, superseding the client’s internal recruiting team.
Our team met the daily challenges with frequent problem-solving calls and creative solutions. TSP acted as consultants, facilitating process changes and title modifications while fostering deep relationships with the hiring managers. Despite the competitive landscape, we efficiently promoted the client’s employer brand and navigated product-specific recruitment challenges.
Overcoming Obstacles
Several inherent issues posed significant challenges, including long job-posting durations, a complex offer issuance process, and an extended onboarding timeline. Our solution involved consistent follow-up and navigation through these processes, leveraging our easy access to the client’s hiring managers.
Successful Outcomes
The project, spanning 18 months, concluded with us meeting our goals and delivering substantial outcomes. TSP provided a rapid recruitment solution that stabilized their recruitment process, filled high-need areas, and bridged the gap during the client’s transition to a global RPO provider. The success is evident in our ability to assemble and integrate a nimble team swiftly, demonstrating our agility and resilience in a large pharma environment.
Key Takeaways: This project underlined TSP’s ability to adapt to a client’s unique challenges, demonstrating the power of our robust RPO services. Had the circumstances allowed, TSP could have effected even more significant improvements to their recruitment processes. Despite a complex, evolving scenario, TSP succeeded in delivering results, illustrating our commitment to providing tailored solutions in demanding environments.