TSP Agency Applicant Privacy Notice

Effective Date: 6 December, 2019

Taylor Strategy Partners, LLC, a Syneos Health company (“we,” “us,” or “TSP”), is committed to protecting your privacy and has implemented the measures below to protect the personal data we process about you.  Our use of information that cannot identify you is not limited in any way by this notice.


This notice applies to all Personal Data gathered by, for, and on behalf of TSP as detailed below in connection with your use of this site and its content (collectively, the Site) and associated recruiting and placement services (Services)  for employment with or other engagement by (Opportunity) a third party client of TSP that is not a Syneos Health group company (Client).  While your information is active and available, you may still be considered for positions at TSP, other Syneos Health group companies, and with Clients.  Accordingly, we may contact you in the future in connection with Opportunities with Clients. If you apply for an Opportunity with TSP or with a Syneos Health group company, the Syneos Health Applicant Privacy Notice, and not this notice, governs your interactions with Syneos Health.

This notice is not an offer of employment nor does it form an employment contract.

If you are a California resident, please read our Notice to California Residents for additional information that we are required by the California Consumer Privacy Act of 2018 (CCPA) to provide to you. 

Effect of Other Notices

TSP and/or Syneos Health has additional privacy notices or terms that are tailored for the different ways your Personal Data is collected. For example, TSP provides a website privacy notice that describes the Personal Data we may collect in connection with your use of the TSP website. Where this notice applies and you receive a privacy notice provided to you for a specific purpose, the terms of the more specific notice or contract will control your interaction with TSP with respect to that purpose.

The Categories of Personal Data We Collect

TSP may collect or obtain Personal Data about you through or Site and the Services. Various regulators define what constitutes Personal Data, but in general, it may include information such as your name, physical address, telephone number, e-mail address, company affiliation, employment and educational history, browsing history, and associated interests. The categories of Personal Data we collect or obtain about you may include:

  • Personal Identifiers such as your name, username; unique personal identifier, IP address, mobile device IDs, date of birth, work related photographs, postal or street address, social security number or other national identification number, and similar identifiers;
  • Contact details including your email address, telephone number, and emergency contact details;
  • Professional or employment-related information such as level of service and work history, which may include details of your qualifications, skills, work location, experience, work record, employment history, and information about your compensation and benefit entitlements;
  • Educational and training history, including schools or institutions attended, course work or training completed, degrees or certifications earned, educational awards, certificates and licenses, vocational records and in-house training attendance;
  • Recruitment and performance-related data, such as professional and personal reference contacts, objectives, ratings, comments, feedback results, career history, eligibility for re-hire, work equipment, career and succession planning, skills and competencies and other work-related qualifications.
  • Inferences about characteristics, such as your abilities and aptitudes.
  • In some jurisdictions, we may also collect information about you such as your gender, racial or ethnic origin, or veteran’s status; whether or not you have a disability for which we need to make reasonable adjustments; whether you are entitled to work in the country in which the position is located, your immigration status and your residence status; and other information included by you in your resume or curriculum vitae or disclosed to us during the application, recruitment, hiring and onboarding process.

From time to time we may combine Personal Data with other information, such as combining a location with your name. If we combine Personal Data with other information, we will treat the combined information as Personal Data. When we combine information we may do so to improve the completeness and accuracy of your Personal Data and to perform the other activities described in this notice or another notice we may provide to you. 

How We Collect or Obtain Information about You

We collect or obtain information about you in several ways.

  • Direct Interactions: We collect Personal Data directly from you when you choose to provide us with your Personal Data, for example, when you complete a form, upload a document, or communicate with us through other means, such as via telephone or email.
  • Open Source Data: We may also collect Personal Data from other Site and/or Services, for example from information you may have made publicly available, such as social media posts.
  • Interactions with Technology: We may collect Personal Data resulting from the use of technologies such as cookies and other tracking technologies. For example, we may log certain information that your browser sends us, such as your IP address.
  • Service Providers and Other Third Parties: We may collect information from service providers, from recruiting agencies with which you have shared your information, and from firms that conduct background checks. The content of background checks may vary by jurisdiction, but can include verification of employment and educational history, criminal offences, compliance screening against publically available watch and sanctions lists, and information gathered from social media platforms, and other publicly available Site and/or Services. We may also obtain information about you from recruitment vendors, relocation vendors, personal or professional references, and former employers and industry contacts.

In addition to collecting Personal Data, we may also collect statistical or aggregated information through your interaction with and use of the Site and Services that does not reveal your specific identity nor directly relate to you. For example, we may aggregate Personal Data to calculate the percentage of users in a particular country or city. This other information may include, but is not limited to, non-identifying browser information, data collected through automated electronic interactions such as referring page, application usage data, demographic information, non-precise geographic location, statistical and aggregated information. To learn more about how we do this, please see the “Cookies and Other Tracking Technologies” portion of this notice.

Sensitive Personal Data

We do not generally seek to collect Sensitive Personal Data (which is also known in certain jurisdictions as special categories of Personal Data) unless it is required as part of the Services. The term “Sensitive Personal Data” refers to categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories generally include racial or ethnic origin, political opinions, financial background, religious or similar beliefs, sexual life, trade union membership or affiliations, individual medical records and history, physical, mental or physiological health condition or genetic or biometric information, ideological views or activities, information on social security measures, or administrative or criminal proceedings and sanctions which are treated outside pending proceedings.

If we seek to collect Sensitive Personal Data, we will do so in accordance with applicable law.

How We Use Personal Data

We use Personal Data for many purposes, including:

  • to contact you regarding your application for a particular Opportunity at TSP, another Syneos Health group company, or a Client,
  • to allow you to utilize the Site;
  • to respond to your questions or other requests or to provide you with information;
  • to contact you regarding material changes to this notice or related policies;
  • to improve the Site and for internal business purposes;
  • to tailor your experience with the Site and/or otherwise customize what you see when you visit our websites;
  • to provide you with information about TSP that may be of interest to you;
  • to contact you for responses to surveys or questionnaires;
  • to maintain, operate and administer the Site and manage our databases;
  • to collect information, we are required to obtain from regulators relating to an Opportunity;
  • as applicable, to conduct interviews, assess your suitability for an Opportunity; and facilitate the Services;
  • to conduct ongoing screening against publically available watch and sanctions list where we are required to do so; and
  • for other purposes reasonably related to the Site, our Services, Opportunities, or as otherwise disclosed at the time you provide the Personal Data to us.

The above processing may be performed both electronically and on paper.

Disclosure to Third Parties

We may share Personal Data within the Syneos Health Group companies and with third parties, as described below.

  • TSP’s Clients: We may share your data with our Clients in connection with Opportunities. Once you apply for an Opportunity or indicate your interest about an Opportunity to us, we will share your Personal Data with a Client.
  • Syneos Health Group Companies: Other Syneos Health group companies may assist us in providing the Site and/or Services. Our affiliates may also review your Personal Data in connection with Opportunities for which you may be qualified and may contact you about them.
  • Companies and people who work for us: We contract with other companies and individuals to help us manage our Site, our Services, and Opportunities. For example, we may host some of our applications on another company’s systems, hire technical consultants to maintain our sites, work with companies who provide customer service, recruitment support, background checks, relocation services, and other services related to the Opportunities. In addition, we may validate your identity and other information against available databases. In order to perform their services, these other companies may have limited access to some of the Personal Data we maintain about you. Other companies may collect information on our behalf through their websites or applications. We require that such companies not use your information for any purpose other than fulfilling their responsibilities to us. We also require that such companies keep your Personal Data confidential and comply with applicable laws. TSP’s practice is to (i) conduct reasonable and appropriate due diligence on our service providers; and (ii) obtain written commitments regarding the processing of Personal Data, including that the service provider will only handle Personal Data in accordance with our instructions; adopt adequate technical and organizational measures to protect your personal data; and not retain Personal Data when it is no longer required for completion of its services. Details of service providers and the countries in which they are based are available from TSP by contacting the Syneos Health Global Privacy and Data Protection Officer. You are responsible for any additional permissions you choose to grant to service providers for other services. We are not responsible for the practices of recruiting firms you have engaged directly and from whom we have received your information.
  • Business transfers: If we transfer a business unit or an asset (such as the TSP website) to another company, we may transfer the Personal Data we have collected to the relevant third party.
  • Legal requirements: TSP may provide Personal Data to law enforcement or other government officials to comply with applicable legal requirements. We may disclose activities or information about you as we, at our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, for the administration of justice, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
  • For the protection of health and safety of persons: We may release information if, in our judgment the release may be necessary to prevent the death or serious injury of an individual.

Legal Basis for Processing Personal Data

In certain jurisdictions, we are required to identify the legal bases for processing Personal Data. We process Personal Data:

  • To perform contracts with you or to take steps at your request prior to entering into such contract;
  • To comply with a legal obligation, such as to consider reasonable adjustments to your work environment necessitated by a disability, or to comply with equal employment regulations;
  • For our legitimate business interests, such as assessing and managing our workforce, which will be assessed in connection with the specific use of Personal Data;
  • With your consent (or, where required to process Sensitive Personal Data, with your explicit consent), which will be requested and given via the Site and/or Services or otherwise.

Withdrawal of Consent

In certain countries, you may have the right under certain circumstances to withdraw your consent to our Processing of your Personal Data where we process your Personal Data based on your consent or your explicit consent. Where applicable, once we have received notification that you have withdrawn your consent, we will no longer Process your Personal Data for the purpose(s) to which you originally consented unless there are compelling legitimate grounds that override your interests, rights and freedoms (for example, to comply with a legal obligation), or for the establishment, exercise, or defense of legal claims. If we processed Personal Data for direct marketing purposes, you have the right to object at any time, in which case we will no longer process your Personal Data for such purposes. The withdrawal of your consent does not affect the lawfulness of such processing that occurred before its withdrawal. Should you withdraw consent to future processing of your Personal Data, we may not be able to contact or interact with you as originally planned when you first provided your consent.

Cross-Border Transfers

Your Personal Data may be transferred, accessed and stored globally as necessary for the uses stated in this Privacy Notice, or in another notice or agreement provided to you. We have taken measures to protect the confidentiality, integrity, availability, and security of Personal Data when it is transferred. By using the applicant portal (and if required by law), you consent to the transfer of information to countries outside of your country of residence.

Retention and Deletion

When you create an account through our Site, TSP will retain your Personal Data in our applicant tracking system. While your information is active and available, you may still be considered for Opportunities with our Clients and/or with TSP or other Syneos Health group companies. Your Personal Data will be deleted in accordance with our retention practices.

Protection of Information

The security of your Personal Data is important to TSP. We use commercially reasonable physical, electronic, and administrative safeguards that are designed to protect your Personal Data from loss, misuse and unauthorized access, disclosure, alteration, and destruction. However, regardless of our efforts and the device you use to access our Site and/or Services, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission.

Cookies and Other Tracking Technologies

The applicant portal and/or third parties may use “cookies,” “web beacons,” scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and other similar tracking technologies (collectively, “Tracking Technologies”) to collect information from you automatically as you use the Site and/or Services. These Tracking Technologies help us tailor our content, gather statistics about and understand website and internet usage, improve or customize the content, offerings, or advertisements through the Site and/or Services, personalize your experience with respect to the Site and/or Services(for example, to recognize you by name when you return to the Site), save your password in password-protected areas, save your online video player settings, help us offer you programs or services that may be of interest to you, deliver relevant advertising, maintain and administer the Site and/or Services, and for other purposes described in the “Uses of Information” section of this Privacy Notice.  

These Tracking Technologies collect “click stream” data and other information regarding your use of the applicant portal, such as your visits, use of our features and preferences, and may also collect your IP address or some other identifier unique to the device you use to access the Site and/or Services (“Identifier”). Your Identifier may be automatically assigned to the device you use to access the applicant portal. By using the applicant portal, whether as a registered user or otherwise, you acknowledge, understand, and hereby agree that you are giving us your consent to track your browsing activities and your use of the applicant portal through these technologies.


“Cookies” are text files that a website can send to your device through your browser, which is then used to identify your device by the website. Cookies can be both “session level” (stored only for until you close your web browser), which help you efficiently navigate our Site and/or Services during a visit, and “persistent” (stored for a longer period, even after you close your browser), which remember relevant information such as your language preference. The TSP applicant portal may use both session level and persistent cookies.

Cookies may also be “first-party cookies,” which are cookies that are placed by the website owner on a website, or “third-party cookies,” which are cookies belonging to one party that are placed on another party’s website. We may use both first- and third- party cookies on the applicant portal. Some of the third-party cookies we use relate to Tracking Technologies we have licensed from third parties, including Adobe Experience Cloud and Google Analytics. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on, and how long you are on our sites.

If you would like more information about cookies, including how to manage them, please see All About Cookies.

Other Tracking Technologies

We also use other technologies to collect information about how the Site and/or Services are used, tailor our content, gather statistics about and understand website and internet usage, improve or customize the content, offerings or advertisements through the applicant portal, personalize your experience with respect to the applicant portal (for example, to recognize you by name when you return to the portal), save your password in password-protected areas, save your online video player settings, help us offer you programs or services that may be of interest to you, maintain and administer the applicant portal and for other purposes described in the “Uses of Information.” Some examples of these

Tracking Technologies include:

  • “Web beacons” (also known as image tags, gifs or web bugs), including conversion pixels, are small pieces of code used to collect advertising data. They may count page views or help us understand, for example, whether e-mails we send out have been opened or whether certain links have been clicked. As noted above, web beacons often act in conjunction with cookies. If you do not want your cookie information to be associated with your visits, you can turn off cookies in your browser. Your visit will then be detected, but it will not be associated with information stored in cookies.
  • Local Shared Objects (e.g., Flash cookies), and Local Storage (e.g., HTML5) may be used to store content information and preferences. You may manage Flash cookies by clicking here.Your browser may offer settings to turn off HTML5.

This Site does not recognize automated “do not track” instructions. You can, however, adjust your web browser’s privacy preferences regarding the use of most cookies. For example, you can remove existing cookies and block future cookies from being placed on your device through your browser’s privacy settings. Unless you choose to block cookies, the Site may issue cookies when you visit our site or click on an e-mail link that we send to you, even if you have previously deleted our cookies. If you choose to delete or block cookies, you may impact your user experience on the Site, as some features may no longer work. In addition to deleting or blocking cookies, you may be able to manage cookie preferences with the cookie manufacturer. For example, you can opt out of Google Analytics by clicking here. You can opt out of Adobe Experience Cloud by clicking here

Your Rights as a Data Subject

In some jurisdictions you may be entitled to certain rights in and to your Personal Data, subject to certain conditions and exceptions contained in applicable law.

These rights may include the following:

  • Request us to confirm whether your Personal Data is processed by us, and if we do, to obtain access to your personal data and certain information about it.
  • Require the correction of your Personal Data if it is inaccurate or incomplete.
  • Direct us to stop processing your Personal Data under certain circumstances.
  • Erase or delete your Personal Data, for example, where the data is no longer needed to achieve the purpose for which it was collected.
  • Restrict the further processing of Personal Data.
  • Request us not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you (we currently do not engage in such processing).
  • Request to receive your Personal Data for transmission to, or to directly transmit to, another entity in a structured, commonly-used and machine-readable format.

To protect your privacy and the security of your Personal Data, we will take reasonable steps to verify your identity before complying with such rights requests. Please note that we may also provide you with tools to update your account information and remove your information from consideration in our candidate pool.

Exercising Your Rights or Raising Concerns

Should you have questions about the Personal Data that we process, or if you have a question, concern, or would like to exercise your legal rights in and to your Personal Data, please contact the Syneos Health Global Privacy and Data Protection Officer as follows:

Attn: Privacy Office
Syneos Health
1030 Sync Street
Morrisville, NC 27560
United States of America

We may also be reached via e-mail at [email protected].

How Your Dispute or Complaint May Be Resolved

Any questions, concerns, or complaints regarding the use of your Personal Data should be directed to the Syneos Health Global Privacy and Data Protection Officer using the contact information presented above.

Changes to This Privacy Notice

We may periodically update this notice. When we post changes to this notice, we will also revise the “Last Updated” date appearing at the top of the notice. If there are material changes to this notice, we will notify you by e-mail. We encourage you to review this notice periodically to be informed of how we are using your information and to be aware of any changes to it. Your continued use of the TSP applicant portal after the posting of any amended notice shall constitute your agreement to be bound by any such changes. Any changes to this notice are effective immediately after we post it.